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Lufthansa Miles & More: Buy miles cheap (0,0123€ per mile)

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Update Oct 12, 10PM: A number of readers reported they have experienced issues with a previous bonus points promo of MeliaRewards.  See the ‘Attention’ section for more details.
Sometimes, it might make sense to buy miles.  Lufthansa Miles & More sells miles at 0,024€ a piece, which is way too expensive.  They also have a buying limit of 12,000 miles per year.  However, now and then, there are some great deals to buy miles.

MeliaRewards, the loyalty program of a Spanish hotel chain Melia, currently sells its points with a 30% bonus.  You can buy up to 100,000 points (with 30K bonus) per account per year.

The amazing deal: You can transfer these points at a 2:1 conversion rate to Lufthansa Miles & More.  So you’re basically buying miles at 0,0123€ a piece.  e.g. You bought 100,000 MeliaRewards points (+30,000 bonus points) for 800€ and converted them to 65,000 miles.  800€ / 65,000 miles = 0,0123€ per mile!

Conslusion:
Does it make sense to buy miles at this price?  I would not recommend to buy miles speculatively, but there are a few scenarios in which it might make sense:

  • To top off your Miles & More account for an award redemption
  • To avoid buying expensive economy or business class tickets on certain dates/routes
  • To combine this deal with Miles & More Business Class Mileage Bargains
  • To fly Lufthansa or Swiss First Class and book more than 15 days in advance

Example: A one-way Swiss First Class flight from Brussels to Dubai (via Zurich) requires 62000 miles + 261€ in taxes & fees.  You could buy 96,000 MeliaRewards points (+ 28,800 bonus) for 768€ and convert them to 62,000 M&M miles.  768€ (miles) + 261€ (taxes and fees) = 1029€.  A revenue ticket for the same flight would have been 3946€.

Pic: Miles & More Award booking for Swiss First Class to Dubai
swiss-first-class-€3946
Pic: Cash booking for the same Swiss First Class flight to Dubai €3946!
Attention:

  • Some people have reported there’s a maximum of 100,000 points to miles transfer limit per year per MeliaRewards account.  However, the first transaction of e.g. 130,000 points to miles went through.  Make sure to transfer all your points to miles at once.
  • When you open a MeliaRewards account, you’ll receive 2000 bonus points.  DO NOT convert these points to miles as MeliaRewards T&C forbids this.  Doing so might result in a complete reversion of all your points to miles conversions.
  • There have been some serious issues with transfers from MeliaRewards to Miles & More earlier this year.  You can read about it on Flyertalk and Vielfliegertreff (in German).


Up next: Thailand & Laos

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Back in Feb 2013, Turkish Airlines published an error fare between Warsaw (WAW) and Kuala Lumpur (KUL) via Istanbul (IST).  For a short period of time (less than 48h), you could book a roundtrip in business class for just €638.  This was ~€2100 cheaper than the regular business class fare.  My ticket to Kuala Lumpur for Nov 2013 should have priced €2800 but due to the error I was able to save €2162. :)  On top of the cheap fare, I’ll also earn ~18000 status miles with Lufthansa Miles and More. As with most error fares, this one too required a positioning flight.  I had to book an additional roundtrip Brussels – Warsaw which was €155 with LOT Polish Airlines in economy class.

At the time of booking (Feb 2013), I had no idea which places I was going to visit in South-East Asia in November.  I’m quite familiar with Kuala Lumpur, as I’ve been living there from Nov 2007 till June 2008 for a short-term expat assignment.  I also recently visited KL on my way to Fiji in Jan 2013.  So no stopover in KL this time and straight to one of my favorite countries: Thailand.  Lufthansa has an A340-600 fifth freedom flight between Kuala Lumpur and Bangkok with cheap business class tickets.  I paid €232 for a business class roundtrip KUL-BKK-KUL, which was only €100 more expensive than economy class and will earn me 2380 status miles.

After a night of sleep in Bangkok, I’ll continue my journey to a country I haven’t visited before: Laos.  I chose Luang Prabang as destination, a UNESCO World Heritage site.  Luang Prabang International Airport is served by a handful of airlines which results in high airfares.  My return trip BKK-LPQ would have been €269 on a revenue ticket with Bangkok Airways.  After some research I came across this deal with the Japan Airlines Mileage Bank loyalty program.  Only 5000 miles for a round trip Bangkok – Luang Prabang with Bangkok Airways.  I didn’t have 5000 JAL Mileage Bank (JMB) miles, so I had to be creative.  I read on Ben’s blog the SPG (Starwood Preferred Guest) hotel loyalty program offered 1:1 transfers to JMB.  With only 1500 SPG points in my account, I had to buy the remaining 3500 for €90 ($122).  The purchased points posted instantly, allowing me to transfer 5000 SPG points to JMB.  It took 3 days for the miles to post in my JMB account.  I booked the award over the phone and found the agents at JMB very helpful and friendly.  72€ in taxes and fees were added to my award, so I ended up paying €162 (+ 1500 SPG points which I had in my account) instead of €269.  Not a huge saving (~€100), but still worth the effort.

Pic: Bangkok Airways Cabin Crew – Check the funny safety demonstration video!
After my visit to Laos, I’ll head to Phuket for a relaxing vacation at the new Pullman Phuket Arcadia Naithon Beach.  My Bangkok (BKK) – Phuket (HKT) roundtrip with Bangkok Airways was €99.  Total cost of my 12 flights (incl. 6 business class) = €1286.


Status Match: Hotel Elite Status For Free

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Top tier elite status at all Accor (Sofitel, Pullman, Mercure, Novotel,…) Best Western and IHG (InterContinental, Crowne Plaza, Holiday Inn, …) hotels in 10 easy steps!
1) Request a sign-up link for Le Club AccorHotels Platinum status via LoyaltyLobby.com
2) Logon to your Le Club AccorHotels Platinum account and make a screenshot of your status. (example)
3) Create a Best Western Rewards account (or use your existing account)
4) Email statusmatch@bestwestern.com something like this:
Dear,
I would like to status match my Best Western Rewards membership level with my Le Club AccorHotels Platinum level.
Best Western Rewards Account Holder:
XXXX XXXXXX
Best Western Rewards Account Number:
XXXXXXXXXXX
Current Competitor Elite Level:
Le Club AccorHotels Platinum
Card No XXXXXXX
See attached screenshot. Thank you.
5) Wait for the Best Western Rewards Diamond Elite upgrade confirmation email.
(this may take a few days)
6) Create an IHG Rewards Club account (or use your existing account)
7) Logon to your Best Western Rewards account and make a screenshot of your status. (example)
8) Email ihgrewardsclub@ihg.com something like this:
Dear,
Please status match my IHG Rewards Club account #XXXXXXX with my Best Western Diamond status (#XXXXXX, see attached screenshot).
Thank you.
9) Wait until IHG Rewards Club confirms your upgrade to Platinum Elite status.
10) Enjoy your top tier elite benefits at all IHG, Best Western and Accor Hotels!

BONUS: CLUB CARLSON GOLD STATUS FOR FREE!

1) Create a Club Carlson account (or use your existing account)
2) Take a screenshot of your IHG Rewards Club Platinum status
3) Email goldpointsplus@carlson.com or statusmatch@carlsonrezidor.com
Dear,
I would like to status match my Club Carlson account XXXXXXX with my Platinum status XXXXXX at IHG Rewards Club (see attached screenshot) 
Thank you for your consideration.
4) Wait until Club Carlson confirms your upgrade to Gold status.
5) Enjoy your Club Carlson Gold elite benefits at Radisson, Radisson Blu, Park Plaza and Park Inn hotels!


Instant Le Club AccorHotels Platinum status

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Update Oct 29, 2013: This offer is no longer available.

As a follow-up on my post Status Match: Hotel Elite Status For Free, here’s a link for instant Le Club AccorHotels Platinum status.  It might expire very quickly, so sign-up while it lasts! Note: This offer is valid for new accounts only.  You’ll need to sign-up using an email address which hasn’t been linked to a Le Club AccorHotels account before.


IHG Rewards Club: Promotion codes & Big Win update

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Last weekend, a number of TravelMagic enthusiasts joined me at Holiday Inn Express Mechelen for a mattress run (= staying at a hotel with the sole purpose of collecting loyalty points). By status matching to IHG Rewards Club Platinum and signing up for all IHG Rewards Club promotion codes, we managed to score up to 33500 bonus points!

Pic: Several TravelMagic enthusiasts earned 33500 bonus points for their first stay!
On top of these bonus points, we also earned two qualifying nights for The Big Win offer.  We used the IHG 2-for-1 rate (select Partner Rate 2×1) to book our weekend stay which was €76 for two nights (Friday till Sunday).  We weren’t 100% sure if our second night would qualify for The Big Win offer, but can now confirm it did!  In my case, it was my second saturday night stay using my father’s account, resulting in 10000 extra Big Win points.  After two stays (3 nights, incl. 2 Sat nights) ‘my father’ now earned a total of 50,252 points!  Breakdown: 2652 standard points + 36500 bonus code points + 11100 Big Win points.

Pic: Two Saturday nights booked via IHG.com resulted in 10K extra points via The Big Win
One more night and my Big Win challenge will be complete, netting me another 39000 extra points!

Pic: The colorful pool at Crowne Plaza Antwerp (copyright Pandox hotels)
Want to join the points bonanza? Sign-up for The Big Winstatus match to IHG Rewards Platinum and register for all promotion codes.  The next TravelMagic gathering will be on Friday Nov 29, 2013 at Crowne Plaza Antwerp.  See you there?


Video: Air Travel Hacking

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Video: Air Travel Hacking – Understanding & (Ab)Using the Global Distribution System
“In the recent years air travel has become a commodity and generally cheaper thanks to good access to booking engines over the internet. This presentation introduces the attendees to basics of air travel booking systems. The main part is spent on showing shortcomings of the online systems. A more direct access to the booking systems thanks to the Internet allows to search for programming errors and mistakes alike which can be abused for cheaper or better travel.  Numerous problem sources in the Global Distribution Systems (which are the backbone of air travel bookings) are outlined and a few ways to exploit these are shown, namely the ‘fuel dump’ concept which effectively removes some of the surcharges which make up a major part of the ticket price.  This video allows you to gain enough insights to start searching for your own ‘error fares’ and get involved in the fare searching community.”  Presentation by Hendrik Scholz.
Hat tip: Ikvliegveel.nl


IHG Rewards Club: PointBreaks (Nov 1 – Jan 31, 2014)

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IHG Rewards Club just released a preview of the new PointBreaks list for stays from November 1, 2013 until January 31, 2014.  You can book these hotels for just 5000 points per night as of Nov 1, 2013!  The list contains some awesome hotels, my personal favorites:
InterContinental Johannesburg Sandton Towers (my review)
InterContinental Resort Tahiti French Polynesia (my review)
InterContinental Kunming
Hotel Indigo Tianjin Haihe
Crowne Plaza Resort Xishuangbanna
InterContinental Shanghai Ruijin
Crowne Plaza Shanghai Pudong
Hotel Indigo Xiamen Harbour
Holiday Inn Express Arnhem
Holiday Inn Express Istanbul – Altunizade
Holiday Inn Santa Fe – Argentina
Crowne Plaza Panama
InterContinental Maracaibo
Hotel Indigo Veracruz Boca Del Rio
Holiday Inn Acapulco La Isla
Airport Hotels:
Holiday Inn Brussels Airport
Holiday Inn Frankfurt Airport-Neu-Isenburg
Holiday Inn Express Warsaw Airport
Hotel Holiday Inn Express Bilbao
Crowne Plaza Liverpool – John Lennon Airport
Holiday Inn Express Liverpool-John Lennon Airport
As always, IHG Rewards Club point reservations are refundable.  Make sure to make a new booking for each night (5 night stay = 5 bookings).  This will allow you to shorten you stay, without loosing your complete PointBreaks booking!


Lufthansa Miles & More: Earning miles

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Over the next couple of weeks, I’ll be publishing a number of articles about the Lufthansa Miles and More program.  I’ll focus on how to maximize the value of your miles by uncovering the best redemptions.  Obviously, before you can start redeeming miles, you need to earn them.  This post will explain how the Lufthansa Miles & More program works and how you can earn those miles.

There are two types of miles, award miles and status miles.  Award miles can be earned both by flying and via partners.  Award miles can be used for free* flights, upgrades, hotel stays, car rentals and much more.  Status miles can only be earned by flying, the so called ‘butt-in-seat’ miles.  Status miles cannot be spend, they just increase your status miles counter.  After earning a certain number of status miles in one calendar year (Jan 1 – Dec 31), you’ll earn elite status which comes with a number of perks depending on your elite level.  (*you’ll still need to pay taxes & fees)

When flying any of the airlines listed above, you can present your Miles & More card at the check-in counter to earn miles.  In most cases, you’ll have already entered your Miles & More card number at the time of booking.  Still, it’s a good practice to present your card each time at check-in to make sure it’s entered correctly in the system.  For a full list of all airlines on which your can earn miles, check the Lufthansa Miles & More site.  Note that not all partner airlines earn status miles, some airlines might only earn award miles or partial status miles (e.g. 25% on Turkish Airlines).

You’ll notice there’s an earning table for each airline referring to the booking class and how much miles it earns.  It’s important to know which booking class your flights are booked in.  Each flight (segment) has its own booking class and depending on that letter, you’ll earn a certain number of miles.  Booking classes are displayed during the booking process on most sites, but that might not always be the case.  If you can’t find the booking class, contact your OTA (Online Travel Agency).

You can also use the Lufthansa Meilenrechner tool to determine the number of status and award miles you will earn on Lufthansa Group flights: Adria Airways, Austrian Airlines Group, Brussels Airlines, Croatia Airlines, LOT Polish Airlines, Lufthansa, Luxair and SWISS.

The table above gives an overview of the different elite status levels you can reach by collecting status miles at Lufthansa Miles & More.  If you’re not flying Business or First class (or full fare Economy class on regular bases) I would NOT recommend to pursue status with Miles & More.  There are far better programs to achieve elite status and Star Alliance Gold (e.g. Aegean Miles&Bonus).  In fact, the number of award and status miles you can earn by flying economy class on Lufthansa Group airlines and its partners will be dramatically reduced as of January 1, 2014.  Conclusion: if you’re not flying Lufthansa Group Business class, First class or full fare Economy class on regular bases, it might be more interesting to credit your flights to an alternative Star Alliance frequent flyer program.  Until recently, I would have recommended United MileagePlus, but after their massive devaluation announcement on Oct 31, they are no longer a preferred alternative.  If you want to obtain Star Alliance Gold status by flying economy class, I would recommend Aegean Miles&Bonus.  I’ll have a separate post on this program soon.

For the lucky ones working in the Oil and Gas industry, there’s Lufthansa’s Oil & Energy Club which gives you instant Frequent Traveller status!
Star Alliance Gold is a status which comes with perks valid at all Star Alliance Airlines.  Collecting 100,000 status miles in one calendar year with Miles & More will result in 2 years of Senator Elite status, which includes Star Alliance Gold.

So how do you earn lots of miles at Miles & More if you only fly economy class a few times a year?  Via partners!  You can earn miles with almost anything these days, hotel stays, car rentals, magazine and newspaper subscriptions, telecom partners, … and shopping!

Above are a number of shopping opportunities to earn miles, mainly geared towards Belgians, but Miles & More might have similar or even better offers for your country.
Your main source of miles could/should come from these… Miles & More Credit Cards.  US citizens are the lucky ones here with sign-up bonuses of up to 50,000 miles! Unfortunately, Europeans are limited to way lower sign-up bonuses.  The best you can get in Belgium is 6000 miles with the Brussels Airlines Premium American Express card.  You can earn another 2000 miles by paying your cellphone bill using the card.  And then there’s 1,5 miles per euro spent.  I’ve written an article about the Brussels Airlines American Express cards in 2012 which includes an offer for double welcome miles (6000 instead of 3000) which is still valid.  However, this ‘offer’ might disappear as the distributor of the Brussels Airlines credit cards is currently evaluating its offerings in Belgium.  They already pulled the Brussels Airlines Premium MasterCard as of November 1st and there might be changes to the American Express cards too.  I recommend to sign-up for the Brussels Airlines Premium American Express now, to ensure you can enjoy the 6000 miles welcome bonus.  Note: 1) You can cancel the card at any given time and the remaining fee will (€10/month) will be refunded.  2) Do NOT use this card to pay in foreign currencies as it has a 2,5% conversion fee.  Read more about these fees and a great alternative VISA card to pay in foreign currencies in our Credit Cards for Belgian travelers review.

Hat tip: Illustrations by Thijs Feryn
Full disclosure: By signing up for the Brussels Airlines American Express card using a personalized link, I might receive referral miles.  Thank you for supporting my travel blog.



Turkish Airlines: A330-300 new Business Class

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Pic: Turkish Airlines logo at new Business Class Cabin on Airbus A330-300 (Nov 2013)
On November 4, 2013 I flew Turkish Airlines Business Class from Istanbul to Kuala Lumpur.  Flight TK60 was originally scheduled on an Airbus A340-300 which had the old business class product.  Fortunately, there was a last-minute equipment change to an Airbus A330-300, which had the new business class.  FYI All Turkish Airlines Boeing 777-300ER and Airbus A330-300 aircraft feature the new business class with full-flat bed seats, whereas the A330-200 and A340-300 have the old business class with angled seats.

Pic: Turkish Airlines new Business Class seats 4D & 4E on Airbus A330-300 (Nov 2013)
I had been unable to select my seat at the time of booking, which resulted in most seats already being assigned at online check-in (24 hours before flight).  Seat 4E turned out to be a great choice (A330-300 seat map), as it had the nice Turkish Airlines logo in the background, gave me a good overview of the cabin and, the cherry on the cake, an empty seat 4D while all other seats in the cabin were taken.

Pic: Turkish Airlines new Business Class seats 4J & 4K on Airbus A330-300 (Nov 2013)

Pic: Turkish Airlines new Business Class seats 4J & 4K on Airbus A330-300 (Nov 2013)

Pic: Turkish Airlines new Business Class In-flight entertainment on A330-300 (Nov 2013)
Turkish Airlines is famous for its inflight catering by Turkish DO & CO.  All THY long-haul flights have a DO & CO “Flying Chef” onboard, a crew member solely dedicated to inflight catering in Business Class.  No wonder Turkish Airlines won the Skytrax Award for “Best Business Class Catering“ in 2013 and “World’s Best Economy Class On-board Catering” in 2011.  End of October 2013, DO & CO started rolling out a renewed catering plan which will be available on all Turkish Airlines flights by the end of Feb 2014.  I was lucky to be on one of the first flights with the new DO & CO catering.

Pic: Belgian Godiva praline to start the Turkish Airlines DO&CO Business Class dinner
Surprisingly, the meal service started with a Godiva praline, something you would expect at the end of dinner.  Let’s have a look at the extensive business class menu.
(dinnerbreakfastwine listchampagne aperitifs digestifsbeverages)

Pic: Mozzarella and Tomatoes with grilled vegetables and pesto sauce (Nov 2013)

Pic: Traditional Turkish Lentil Soup with Olive Tapenade Bruschetta (Nov 2013)

Pic: “Sis Kebab” Lamb Skewer, Grilled Tomato, Green Pepper, Eggplant Puree, Turkish Rice

Pic: Turkish Airlines Business Class Dinner – DO&CO Dessert cart (Nov 2013)

Pic: Chocolate Mousse, Sour Cherry Stroudel, Vanilla Ice Cream, Marinated Berries
After the delicious ”Candlelight Dinner High Above The Clouds”, it was time for a good night of sleep.

Pic: Turkish Airlines new Business Class – Full Flat-Bed seat on Airbus A330-300
The full-flat bed seats on the A330-300 were incredibly comfortable.  I also liked the Turkish Airlines blanket a lot, felt great.  The combination of the ultra comfortable bed and my Bose QuietComfort 15 headphones allowed me to sleep 6 hours without interruption.

Pic: Turkish Airlines new Business Class – Full Flat-Bed seat on Airbus A330-300
After a good night of sleep, it was time for my personalized breakfast.  At dinner time, the DO & CO Flying Chef had taken note of my breakfast preferences and served it exactly as requested in the morning.  Great service!

Pic: Turkish Airlines new Business Class – DO&CO Breakfast service (Nov 2013)
Overall, TK60 was an excellent Turkish Airlines business class flight.  The hard product and catering were outstanding with an attentive crew on board.  I had also a great experience at the Turkish Airlines CIP lounge in Istanbul pre-flight.  Unfortunately, my experience on the inbound flight TK61 from KUL to IST was less pleasant.  Upon boarding, I was welcome with ‘no pictures allowed’ by the purser when pointing my camera to an empty business class cabin.  The tone was set for this 12 hour flight with a number of other issues surfacing later on.  I have filed a complaint at Turkish Airlines customer service about my TK61 experiences and expect their feedback soon.  Hopefully, my troublesome TK61 flight was an exception, with my wonderful TK60 flight being the Turkish Airlines Gold Standard.  Have you flown Turkish Airlines before?  What were your experiences?  Thanks for sharing!


Don’t miss the amazing deals!

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Travel deals come and go.  Follow me @fotograaf for instant updates on amazing deals and the latest travel news.  Want to follow my journeys too?  Check my instagram feed at bartla!


Ryanair arrives at Brussels Airport (Zaventem)

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“Ryanair arrives at Brussels Airport, but don’t bet too much on a price war.”
Guest post by TravelMagic speaker Raphael Cockx.

Ryanair is on the move. Up until last week, that was just a figure of speech. When the Irish ‘ultra low cost carrier’ announced lower fees and a more customer friendly set of policies a few weeks ago, it took a step towards longtime rival Easyjet and its way of doing business. The Ryanair website got a new look and the company all of a sudden embraced social media in the form of a rather active and helpful Twitter account. Then came the real move and the big surprise. From Ciampino to Fiumicino in Rome and from Charleroi to Zaventem in Brussels. Surely, this changed… well, everything. Here was a carrier that over the last few years became almost synonymous with the airport misleadingly called ‘Brussels South’ only to move in with the ‘real’ Brussels. Ryanair might not be leaving their home turf but they do move into enemy territory. After all, CEO Michael O’Leary, has made it an almost predictable habit to take jabs at big, expensive airports like Brussels Zaventem. Not anymore: Mister O’Leary cheerily claimed Ryanair’s takeover of smaller airports to be complete and said it was time to do the same at the bigger airfields. With the exception of megahubs like Frankfurt or Heathrow Ryanair could go anywhere next.

Logic? Don’t count on it

In that regard, the new hub at Zaventem, the 4 planes based there and the 10 new destinations can be seen as an experiment. Ryanair might look at it as a test of their newly finetuned business model but for avid travellers the real question is what such a move will do with airfares.  If one wishes to fly from Brussels to Rome in 2014, a choice of 4 carriers awaits: Alitalia, Brussels Airlines, Ryanair and Vueling. Surely, such a fight for the consumer can only result in more competition and thus lower prices across the board? Well, not necessarily. After all, solid logic often finds itself squashed by the peculiarities of the airline industry.

Clear choices

Then again, there are only a few ways to make (more) money if you own an airline. Costs can go down or revenue can go up. Ideally, revenue should go up without investing millions in developing new routes or buying new airplanes. The arrival of Ryanair in Brussels should – and hopefully will – force Brussels Airlines to make some very clear choices. The company might very much like to lower costs, but it’s unlikely there’s much room to do so, as recent events and social actions have proven. The always excellent CAPA has illustrated very well how ‘typical’ the average cost per kilometer – how much it costs to transport one passenger over a distance of one kilometer – at Brussels Airlines is. The chart also shows just how much cheaper Ryanair still is.

Prices should go up

Lowering airfares to ‘go after the competition’ without reducing the cost base would be nice for flyers, but would quickly become entirely unsustainable. And so revenue should go up. Brussels Airlines has been on a cautious expansion course buying new long haul aircraft and launching flights to New York and Washington. It has announced it will continue to invest. But the rise in revenue cannot come from these new destinations alone. If the Belgian flag carrier wants to have a fighting chance against Ryanair, Vueling and Easyjet, it would do well to raise its prices. This may sound like a strange reaction, but in fact it’s exactly what Ryanair has promised to do. The company had to confess to its shareholders that profits in the current fiscal year will be lower than expected. And it had to revise the number downward not once but twice over the course of two months. The growth in passenger numbers at Ryanair is now – for the first time in 20 years – ‘on hold’. All of this made shareholders nervous, sent the stock price down by 13 procent in one day and points to the most obvious solution to make profits at Ryanair go up again: make more money per passenger.

Focus on connecting passengers

It explains the move to that other Brussels airport and makes one cynical when hearing how Michael O’Leary warns that prices at Zaventem won’t be as low as those charged from Charleroi. The huge difference in taxes at both airports has something to do with that, but it would hardly make sense for Ryanair not to charge somewhat higher base fares – the part of the ticket price actually determined by the carrier. At the same time, Ryanair has said it will become more business friendly and start selling flexible tickets on some of its flights. The privilege of changing your flight at the very last minute is one that is always paid dearly and Ryanair will be no exception.  Still, there’s only so much a low cost carrier can do when competing with the likes of Brussels Airlines. They can fly to the same airports and cater to business passengers, but up until today they still don’t sell connecting flights or fly long haul. That is not to say that Brussels Airlines faces no significant competition to North-America or Africa, but it does point to a strategy for the Belgian carrier that is ever the more inevitable.

Discourage leisure travellers, but some good news

It’s all about selling more tickets that merely have Brussels as a connection point. The company would do well to discourage leisure travellers flying Brussels to Rome for the long weekend if that means seats become available for a much more profitable Rome-Brussels-Kinshasa itinerary. Especially if those passengers are flying in business class, considering the lack of real business class seats on European flights. Profits might be relatively slim still, but at least the carriers isn’t transporting a customer at fares just above cost. It shouldn’t be all bad news for leisure travellers however. Not if they are somewhat flexible. Two possible changes come to mind. Brussels Airlines could follow the example of Swiss and start selling very last minute tickets at significantly reduced prices. Think booking on Thursday to travel over the next weekend. Secondly, also looking at Swiss or even BA in this case, Brussels Airlines could well introduce a hand luggage only fare. Not that one should bet on prices as spectacular as those from Geneva, where Swiss is happy to sell a very limited number of seats to Athens for no more than 39 Swiss Francs (less than 32 euro). So yes, prices might go down, but only if you’re willing to be a hopeless case for the bean counters at Brussels Airlines.

Qatar Airways B787 Dreamliner

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Pic: Qatar Airways B787 Dreamliner A7-BCC at Brussels Airport (Dec 2013)

Pic: Qatar Airways B787 Dreamliner Flight Attendants at Brussels Airport (Dec 2013)
Sunday Dec 1st, 2013 marked a new milestone for Brussels Airport and Qatar Airways.  The Middle Eastern airline started operating the new B787-8 Dreamliner on its Brussels – Doha route, making them the first airline with scheduled Dreamliner flights at Brussels Airport.  On Tuesday Dec 3th, I was invited by Qatar Airways to have a closer look at the B787 while parked at Brussels Airport Gate B10.

Pic: Qatar Airways B787 Dreamliner Business Class Cabin (Dec 2013)

Pic: Qatar Airways B787 Dreamliner Business Class Seat (Dec 2013)

Pic: Qatar Airways B787 Dreamliner Economy Class Cabin (Dec 2013)
More information on the Qatar Airways BRU-DOH schedule can be found at Flightlevel.be (in Dutch) Qatar Airways joined the Oneworld Alliance end of Oct 2013, which makes you can redeem your Oneworld miles for flights on the B787!


Thai Airways: A380 Royal First (Bangkok to Tokyo)

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Pic: Thai Airways Royal First Check-In at Bangkok Suvarnabhumi Airport (Nov 2013)
The Thai Airways A380 serves five destinations from Bangkok: Hong Kong, Tokyo, Osaka, Frankfurt and Paris.  I flew the Thai A380 in Royal First from Bangkok to Frankfurt in Jan 2013.  Early November, I needed a last-minute positioning flight from Bangkok to Tokyo.  As oneway economy class tickets were +€300, I turned to miles.  United Airlines MileagePlus had just announced their massive award chart devaluation for bookings after January 31, 2014 making this BKK-NRT trip a great opportunity to burn my remaining UA miles.  While there were no business class seats available on direct flights from Bangkok to Narita, the MileagePlus site was showing Thai Airways A380 First Class award availability for 40,000 miles.  Since I had only 22,259 miles left in my MileagePlus account, I had to figure out a way to buy the remaining miles at an acceptable price.  The ~22K miles in my United account were earned by

  • 18000 miles Club Carlson 100K points conversion (Aug ’12)
  • 1500 miles Hilton stay (Apr ’13)
  • 1250 miles UA IAD-EWR roundtrip (Apr ’13)
  • 1000 miles BCKSTGR bonus offer (Dec ’12)

Fortunately, United MileagePlus allows you to buy so called ‘Award Accelerator Miles’ which come with existing bookings.  Each booking in your UA MileagePlus account shows a custom offer to buy extra award miles.  Although the offer is linked to future flights, the Award Accelerator miles post instantly after you made the payment.  In my case I was offered 17,096 miles for $394 (=$0.023 per mile), not the best offer around (Award Accelerator miles are sold as low as $0.021 per mile), but I needed the miles urgently.  As usual in the airline industry, some additional taxes & fees were added to my award booking: $75 late booking fee, $22.50 Additional Taxes & Fees and $37.63 for the remaining 645 miles.  Total cost of my Thai Royal First flight: 22,259 miles and $529.13 (€399 on Amex).  The revenue fare for TG676 A380 BKK-NRT was €1179.  In the end, this wasn’t an amazing deal, but at least I didn’t have to fly economy class. ;-)

Pic: Thai Airways Royal First Class Cart at Bangkok Suvarnabhumi Airport (Nov 2013)
To make sure I could enjoy the famous Thai Royal First ground services to its fullest extent, I went early to the airport.  With my flight being scheduled at 8 am, that meant arriving really early in the morning, 5.30 am to be specific.  Fortunately, I was staying at the Novotel Bangkok Suvarnabhumi Airport hotel which is connected to the airport via an underground passage.  After dropping off my luggage at the dedicated Thai Royal First check-in lounge, a Thai staff member guided me through security and immigration.  In Thai’s opinion, you’re not supposed to walk to the lounge as First Class passenger, so I was driven through the business class lounge on a throne an airport buggy.

Pic: Thai Airways Royal First Class Cart Ride to Royal First Lounge (Nov 2013)

Pic: Thai Airways Royal First Class Lounge Bangkok Suvarnabhumi Airport (Nov 2013)
The Thai Royal First Lounge opens at 5 am and closes at 1 am.

Pic: Thai Airways Royal First Lounge at Bangkok Suvarnabhumi Airport (Nov 2013)
Upon arrival at the Royal First lounge, I ordered my Royal Orchid Spa treatment. Passengers flying Thai Airways Royal First are entitled to a complimentary 60 minute full body massage treatment whereas Royal Silk (Business Class) passengers can enjoy a 30 minute Neck & Shoulder or Foot massage treatment.

Pic: Thai Airways Royal First Class Lounge – Private Corner Seating (Nov 2013)

Pic: Thai Airways Royal First Class Lounge – Breakfast Menu (Nov 2013)

Pic: Thai Airways Royal First Class Lounge menu: Boiled Rice with Fish (Nov 2013)

Pic: Thai Airways Royal First Class Lounge: Boiled Rice with Fish (Nov 2013)
I ordered Boiled Rice with Fish and a Banana Smoothy for breakfast.

Pic: Thai Airways Royal First Class Lounge: Beverages & Champagne menu (Nov 2013)
The Royal First Lounge serves G.H. Mumm Cordon Rouge Brut Champagne.

Pic: Thai Airways Royal Orchid Spa at Bangkok Suvarnabhumi Airport (Nov 2013)
At 6 am, it was time for my hour long Spa treatment.  I went for the Touch of Silk Full Body Oil Massage, which was excellent.  I only wished the treatment rooms would be more soundproof, as you can still hear the noise and announcements from the airport terminal. The Royal Orchid Spa opens at 06:00 am and closes at 11:30 pm.

Pic: Thai Airways Royal Orchid Spa Bangkok – Massage Treatment Room (Nov 2013)
After the Spa treatment and some more drinks at the Royal First lounge, my Thai lounge host informed me the flight to Tokyo was ready for boarding.

Pic: Thai Airways A380-800 Royal First Class – Seat 3K (Nov 2013)
The Thai A380 aircraft features 12 seats in First Class, 60 seats in Business Class and 435 seats in Economy Class.  I had selected seat 3K which gave me a good overview of the cabin during the 6 hour flight.

Pic: Thai Airways A380-800 Royal First Class – Seat 3K (Nov 2013)

Pic: Thai Airways A380-800 Royal First Class – Seat 3K (Nov 2013)

Pic: Thai Airways Royal First Class A380 Seat Controls (Nov 2013)

Pic: Thai Airways Royal First Class Rimowa Amenity Kit (Nov 2013)
Thai Royal First passengers received one of my favorite amenity kits, the Rimowa series. My collection is growing!

Pic: Thai Airways Royal First Class A380 Seats 3E and 3F (Nov 2013)

Pic: Thai Airways A380 Royal First Class Cabin (Nov 2013)

Pic: Thai Airways Royal First Class Dom Perignon Champagne (Nov 2013)
The Dom Perignon Champagne was present, but unfortunately there was no caviar service on the Bangkok – Tokyo Narita route.  I had pre-ordered my main course, Lobster Thermidor, from the extensive cuisine menu. The onboard MenuChampagneWine and Beverages list.

Pic: Thai Airways Royal First Breakfast – Fresh Fruits (Nov 2013)

Pic: Thai Airways Royal First Class Branded Butter (Nov 2013)


Pic: Thai Airways Royal First Class Lobster Thermidor (Nov 2013)
The picture above doesn’t do justice to extremely delicious lobster, however the vegetables and duchess potato could have looked better.

Pic: Thai Airways TG676 Bangkok to Tokyo, approaching Narita (Nov 2013)
This was my second time flying the Thai Airways A380 in First Class.  While I’m not a great fan of the beige color pallet in the Royal First cabin, the seat was very comfortable with a huge IFE screen.  The First Class seats already started showing some wear and tear due to the light colors of the leather and fabrics used.  Let’s hope Thai manages to keep its new First cabins bright and shiny in the years to come!


IHG Rewards Club: The Big Win completed!

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With our TravelMagic meet-up at Crowne Plaza Antwerp last weekend, my dad completed his IHG Rewards Club Big Win challenge for 2013.  On top of the 50,100 points earned with The Big Win, he also managed to score an additional 40,500 bonus points by signing up for all the IHG Rewards Club promo codes.  Including base points, he earned a total of 94,946 points.  That’s almost enough for 2 free nights at any of the most expensive IHG properties worldwide (100K) or 19 (!!) free nights at PointBreaks hotels (95K).  To earn the 94,946 points, he spent a total of €233 on four nights (3 stays).
Holiday Inn Brussels Airport €85
Holiday Inn Express Mechelen 2-for-1 rate €76
Crowne Plaza Antwerp Breakfast rate €72

My dad already burned 35,000 of his earned points on 3 free nights at Holiday Inn Resort Phuket Mai Khao Beach Resort (IHG Rewards Club Oct 2013 Flash Sale, 5K per night) and a one-night stay at Crowne Plaza ANA Narita (20K points).  That leaves 59,946 points in his account to enjoy.  How many points did you manage to earn?  How do you plan to spend them?  Thanks for sharing!


[Dec 20-22] TravelMagic meet-up: Hotel Indigo Dusseldorf

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Pic: Copyright Hotel Indigo Dusseldorf – Victoriaplatz
Need some more nights to complete your IHG Rewards Club – The Big Win challenge?  Join us on December 20-22 at the brand new Hotel Indigo Dusseldorf – Victoriaplatz (Germany) for a cosy weekend at the Christmas Market!  The IHG 2-for-1 rate (make sure to select ‘Partner Rate 2X1′ as Rate Preference) at Hotel Indigo Dusseldorf is currently at its low: €119 for two nights!  See you in Dusseldorf?  PS. Leave a comment if you’re interested in carpooling from Brussels.  Thanks!



This was 2013: January #Instagram

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Pic: Straight from the oven chocolate cake, raspberry sorbet, vanilla anglaise at Grand Hyatt Kuala Lumpur Level 38th restaurant.

Pic: The pool at Crowne Plaza Changi Airport in Singapore.

Pic: Singapore Airlines B777-300A First Class Seat 1F

Pic: Dom Perignon Vintage 2003 at Singapore Airlines First Class B777-300A

Pic: Enjoying the Park Hyatt Sydney Rooftop Jacuzzi

Pic: Breakfast with Opera House view at Park Hyatt Sydney

Pic: Sunset at Holiday Inn Suva, Fiji

Pic: Adult Pool at InterContinental Fiji Golf Resort & Spa

Pic: Sunset at Natadola Bay, InterContinental Fiji Golf Resort & Spa

Pic: Bart Lapers at Viaduct Harbour in Auckland, New Zealand

Pic: Singapore Airlines A380 Business Class

Pic: Thai Airways Royal First Class – Royal Orchid Spa Massage

Pic: Thai Airways A380 Royal First Class – Caviar Service


IHG Rewards Club: The Big Win 2014!

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Excellent news! IHG Rewards Club just announced the’ll continue The Big Win offer in 2014.  As of Monday December 16, 2013 you can register for the first 2014 Big Win (for stays January 1, 2014 – April 30, 2014)  Looks like we’re going to mattress run even more next year! :)

The IHG Rewards Club press release:
ATLANTA (Dec. 16, 2013) – InterContinental Hotels Group (IHG) is kicking off 2014 in a big way by offering loyal IHG® Rewards Club members more opportunities to earn free travel through the next installment of its hotel rewards promotion, “The Big Win.” This is a first of its kind promotion, which provides each loyal guest with an individually tailored set of offers.

“We have found that introducing tailored offers through “The Big Win” has been beneficial for both our guests and our hotels,” said Jim Sprigg, director, Database Marketing & CRM Solutions, IHG. “So, this January, we are launching a new and improved version of ”The Big Win” promotion based on guest feedback, with offers that are even more relevant and appealing to diverse types of guests who are loyal to the IHG family of hotel brands, including select offers with a greater focus on our individual hotel brands.”

Pre-registration for “The Big Win” promotion begins on Dec. 16, 2013 here. Once registered, members will begin earning IHG® Rewards Club points or airline miles when they stay at any IHG®-branded hotel between Jan. 1 and April 30, 2014. This includes the InterContinental® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, Hotel Indigo® Hotels, Holiday Inn® Hotels, Holiday Inn Resort® Hotels, Holiday Inn Club Vacations®, Holiday Inn Express® Hotels, Staybridge Suites® Hotels and Candlewood Suites® Hotels brands. IHG’s scale and diversity means that our hotels can meet our guests’ needs whatever the occasion – whether an overnight getaway, a business trip, a family celebration or an once-in-a-lifetime experience.

Sprigg added, “Other hotel promotions still tend to be one-size-fits-all, whereas every offer in “The Big Win” promotion varies based on a guest’s travel pattern.”

How it works:

  • Current IHG® Rewards Club members and new members can register for the “Big Win” hotel rewards promotion here. (as of Dec. 16, 2013)
  • Receive custom offers to win points or miles such as: stay more and earn more, stay on the weekend to win or explore our brands
  • Stay to start “winning”
  • Track your offers and rewards via a customized Rewards Tracker here.

Miles and More: 20,000 miles for €305 + 6 months NY Times

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Lufthansa Miles and More currently has a 20,000 bonus miles offer for new International New York Times subscriptions (6 months).  Total cost is €305, which comes down to buying miles at €0,015 each.  This is much cheaper than buying miles directly from Miles & More.  Even with the current 20% bonus, you’re still paying €0,02 per mile and you’re limited to buying 12,000 miles per calendar year.  This is a good opportunity if you need to top-off your account for an award reservation.  Offer is valid until 25 December, 2013.


This was 2013: February #Instagram

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Pic: Welcome at The Hotel Brussels

Pic: Pierre Marcolini welcome amenity at The Hotel Brussels.

Pic: Deluxe Panorama Room at The Hotel Brussels

Pic: Sauna with a view at The Hotel Brussels

Pic: Breakfast at The Hotel Brussels


Brussels Airlines: B.Gift Christmas Offer

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Brussels Airlines has an interesting Christmas offer: the B.Gift voucher at €89.  The voucher is valid for a roundtrip in economy class between Brussels and any of the following 15 European cities: Alicante, Barcelona, Bilbao, Bologna, Geneva, Gothenburg, Lisbon, Madrid, Malaga, Oslo, Porto, Rome, Stockholm, Turin, Venice.  You can depart in Brussels or in any of the 15 listed cities.  More b.gift details:

  • Order your voucher(s) by December 31, 2013
  • Book between January 2 and March 28, 2014 via SN Service Centre (+32 2 723 2484)
  • Travel between January 2 and June 15, 2014 (last return)
  • Trip must include a Saturday night
  • Valid for all flights with b.light economy class availability
  • Roundtrip earns 250 Miles & More status miles
  • Check the full B.Gift Terms & Conditions

Most Brussels Airlines flights tend to have high availability in the b.light economy booking class (even for last minute flights!).  You can make a query at BrusselsAirlines.com to check if your preferred flights have b.light availability.  I also like the fact the €89 vouchers are all-in (e.g. including checked luggage) and there’s no fee to buy them using your credit card (e.g. with the Brussels Airlines American Express)  For normal bookings, Brussels Airlines charges a whopping €8 credit card fee!


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